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Parallel processing (Noul)

Judges the same 16 support tickets — “is this about billing?” — sequentially, then again all at once. Same questions, same model, only concurrency changes.

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16 sample support tickets

Run a check above to see each ticket judged "is this about billing?" — the badge shows the model’s probability (Noul), not a keyword match.

  • 1I was charged twice for my subscription this month, please refund one.
  • 2The app crashes every time I try to upload a photo larger than 5MB.
  • 3Just wanted to say the new dashboard redesign looks great, nice work!
  • 4My invoice from last week shows the wrong billing address.
  • 5Can you add dark mode? My eyes hurt using this at night.
  • 6I cancelled my plan but you're still charging my card every month.
  • 7Login keeps failing with 'invalid session' even right after I sign in.
  • 8Where do I find my past payment receipts for tax purposes?
  • 9Feature request: let us export reports as CSV, not just PDF.
  • 10Your support team was incredibly helpful yesterday, thank you!
  • 11I was billed for the annual plan when I only signed up for monthly.
  • 12The mobile app is stuck on a loading spinner and never finishes.
  • 13Please clarify: does the free trial auto-convert to a paid charge?
  • 14Search results are missing items that clearly match my query.
  • 15I need a copy of last quarter's invoice for our accounting team.
  • 16Notifications aren't arriving even though they're enabled in settings.